Orders are processed Monday through Friday, excluding public holidays. Most orders are processed and shipped within 1–2 business days after payment is confirmed.

SHIPPING DESTINATIONS

We currently ship to eligible addresses within the United States. Shipping availability is determined by the delivery address entered at checkout.

FREE STANDARD SHIPPING

Free standard shipping is available on all eligible U.S. orders. No minimum purchase is required.

Free shipping applies to standard delivery only. Any optional expedited shipping service, if available, may require an additional charge.

ESTIMATED DELIVERY

After an order has been processed and shipped, standard delivery generally takes approximately 5–8 business days.

Delivery times are estimates and may be affected by carrier delays, severe weather, holidays, remote delivery locations or other circumstances outside our control.

ORDER TRACKING

When tracking information is available, it will be sent to the email address used to place the order. Tracking information may take some time to update after the package has been handed to the carrier.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate delivery address. Please contact us as soon as possible if an address needs to be corrected.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

DELAYS AND DELIVERY ISSUES

If your tracking information has not updated for an extended period or your package appears to be delayed, please contact our customer support team with your order number.

CONTACT US

For questions about shipping or delivery, please contact us at sofbunny@outlook.com.